Compliance Responsibilities

STAYING ON THE RIGHT SIDE OF THE LINE

Every individual providing service to others both within and outside of an organization is accountable for professional behavior.  It is everybody’s right to work in a safe, respectful, harassment and violence-free environment.  At times, situations can occur that are difficult.  This interactive program addresses how to deal with unprofessional behavior, harassment, and violence directed towards another person.

Learning Objectives:  Upon completion of this program, participants will be able to recognize and respond appropriately to unprofessional, prohibited, and illegal behaviors in the workplace.  They will leave with better understanding of how certain actions can result in expensive lawsuits, physical harm, damaged relationships, and lost productivity.  They will leave knowing how to stay on the right side of the line.

PREVENTING WORKPLACE HARASSMENT AND VIOLENCE

Managers and supervisors have responsibility to not only set an example for professional behavior, but to ensure that their employees work in a safe, respectful, harassment and violence-free environment.  At times, situations can occur that are difficult.  This interactive program addresses how to deal with inappropriate behavior, harassment, and violence directed towards another person.

Learning Objectives:  Upon completion of this program, participants will be able to define harassment, recognize inappropriate and violent behaviors, handle angry individuals, communicate assertively, and take corrective action should these incidents occur.  They will leave feeling more confident with handling difficult situations.