Programs

LEADERSHIP and MANAGEMENT

Successfully Managing People

Forward Thinking Leadership

Leadership Secrets of Santa Claus

Coaching for Positive Outcomes

Performance Management Process

 

COMMUNICATION and PRESENTATION

Handling Difficult Situations

Communicating for Results

The Art of Negotiating

Delivering Confident Presentations

 

ETHICS and VALUES

Ethics4Everyone

A Dialogue on Respect

Communicating in a Diverse Environment

 

COMPLIANCE RESPONSIBILITIES

Staying on the Right Side of the Line

Preventing Workplace Harassment and Violence

 

CUSTOMER SERVICE and TEAMWORK

Excellence in Customer Service

Moving Forward Together

Creative Problem Solving

FISH! for Success

The Dynamics of Change

 

BUSINESS WRITING

Business Writing Refresher

Technical Writing

E-Mail Etiquette

 

SELF-DEVELOPMENT

Stress Management: Keeping It All Together

Time and Clutter: How to Manage Both