SUCCESSFULLY MANAGING PEOPLE

Leading others through the process of achieving organizational objectives is a challenging, yet rewarding assignment that demands excellent administrative, interpersonal, and communication skills.  In today’s professional climates, successful managers, supervisors, and team leaders not only need to create a proactive environment, but they must remain flexible in the face of continual change.  

Learning Objectives: Upon completion of this program, participants will be able to determine situational leadership styles, establish performance expectations, communicate and delegate effectively, give constructive feedback, coach and counsel others, and motivate individuals into high performance teams.  They will leave with greater understanding about the qualities and skills needed to successfully manage people towards business outcomes.

FORWARD THINKING LEADERSHIP

Becoming a successful leader is a journey.  It takes courage, wisdom, and commitment to a strategic vision.  Leaders continually work to develop their inner strengths, along with the potential of their team members.  Those who lead by example create an innovative environment based on respect and trust for their most valuable resource – people.

Learning Objectives:  Upon completion of this program, participants will develop their leadership style, create positive change, plan strategically, build their human resources, and practice emotional intelligence.  They will leave feeling more confident about leading others towards the achievement of strategic outcomes.

COACHING FOR POSITIVE OUTCOMES

Goals provide structure and direction.  In organizations, they are integral to aligning individual performance with strategic objectives.  Personally, they keep us focused and moving forward.  Whether we have formal or informal leadership roles, we can help develop the strengths of others so they can acquire the skills and knowledge needed to do their jobs effectively.  Coaching, mentoring, and counseling are all part of the process of goal achievement.

Learning Objectives: After completing the program, participants will be able to further refine their communication and feedback skills, encourage responsibility for performance, recognize growth, deliver corrective action, and implement plans for improvement.  They will leave with a coaching style that motivates people to continually move forward.  

PERFORMANCE MANAGEMENT PROCESS

Performance appraisals serve the following three purposes: review past performance, determine present objectives, and plan employee development for the future.  In this session, participants will gain a greater understanding of the purpose and importance of the performance management process.

Learning Objectives: At the conclusion of this program, participants will be better able to conduct an appraisal interview, share constructive feedback, compare written words with verbal delivery, and plan for performance improvement or development.  They will leave realizing the impact of performance management on talent retention.